Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at info@soulluxglow.com.
Returns
If a product is purchased and you decide it is not for you, we offer an exchange or store credit on products for 14 days after delivery. The sender is responsible for return postage fees.
Shipping
We ship to Canada for now; we are working on shipping rates for the US and will announce when we have it up and running.
We use Canada Post for Shipping and their standard rates—Free Shipping for orders over $100.
Uncategorized
Navigate to the product page(s) for the item(s) you wish to purchase. Click the Add to Cart button on the right hand side of the page. Proceed to checkout and follow the steps indicated. If ever you are having trouble completing your purchase, please contact us.
If you are located in Prince Edward Island, Canada - we have local pickup and have limited stock available at EastND, in Charlottetown, PEI.
The essential oils are formulated by Melanie Snell, Founder, and made in a facility in Vancouver, BC in small batches with high quality ingredients and lots of love.
Our digital downloads are created by Melanie Snell, Founder.
Absolutely not, never have and never will. This is something we feel very passionate about.
Yes we do! Get in contact: info@soulluxglow.com
There are some conditions that are contraindicated with certain essential oils.
Epilepsy - there are certain essential oils that are stimulating, people with epilepsy or the risk of a seizure should avoid. This includes: sage, eucalyptus, rosemary, sweet fennel
High Blood Pressure - essential oils that increase circulation should be avoided with people who have high blood pressure. These include: eucalyptus, thyme, sage, peppermint and rosemary.
Low Blood Pressure - essential oils that have a very calming effect should be avoided with people who have low blood pressure. These include: clary sage, ylang ylang and lavender
Babies & Children under 5 yrs - For babies under 6 months, it is best to avoid too many essential oils. Babies and children are more sensitive to essential oils compared to adults. It is always best to keep percentages of essential oils to 1% or less. We often like to primarily use gentle essential oils of lavender (L. angustifolia) and roman chamomile as these are safe, soothing for the skin and calming for the mind and emotions.
Essential oils to avoid with children under 5 - aniseed, basil, camphor, cinnamon bark, clove bud, eucalyptus (under 10), sweet fennel, hyssop, juniper berry, lemongrass, marjoram, nutmeg, oregano, peppermint (under 12), pennyroyal, sage, and thyme.